Frequently asked questions


What converters does the battery work with?

We are working on testing multiple converters, but the battery should work with Growatt SPH 5000 -10000 TL3 BH, Growatt SPH 5000 -10000 TL3 BH-UP, Growatt SPA 5000 -10000 TL3 BH, KACO New Energy blueplanet hybrid- 10.0 TL3, SMA Sunny Boy Storage 3.7/5.0/6.0, Solax X1-Hybrid HV, Kostal PIKO MP plus, Kostal Plenticore Plus, and the Kostal Plenticore BI 5.5/26 - 10/26. Please reach out to us if you are unsure if your converter works with RePack Home.

Do you deliver outside of Norway?

Yes.



Can I connect the battery to the grid?

Yes, as long as you are using an approved battery converter.



Can I mount it outside?

No. Our battery systems are made for indoor mounting only. For best performance, the battery should be kept in a room that keeps close to 20 degrees celsius.



Is it safe?

Yes. We only use top-quality battery modules from Mercedes-Benz Energy GmbH. We also only use top quality components like Battery Management System (BMS), connectors, fuses, relays, etc. In addition, we configure our BMSs with good safety margins. Lastly we also pay attention to the battery system through the Battery Cloud in order to identify potential issues before they occur.



At what temperatures should I keep my battery system?

Lithium-ion batteries work best between 20 and 38 degrees celsius but are able to deliver and accept power down to 0 degrees. Power and lifetime are substantially limited if the battery system is kept below -5 degrees.



What is the warranty?

We guarantee that the battery will be operational for at least 10 years or 3000 cycles (whoever comes first) given that it is operated between 15 and 38 degrees Celsius and that the battery is not stored at below 20% or above 80% state of charge for longer periods of time.

Contact us

Name
Email
Phone number
Message
By sending this form, you accept Evyon’s privacy notice